This Privacy Policy explains what personal information is collected when you visit this website, buy Steadyroot products or contact us, how it is used, and the choices and rights you have. We collect as little as we need to deliver your guides and help you.
This website and the Steadyroot members area are operated by {{COMPANY_NAME}}, {{COMPANY_ADDRESS}}, {{COMPANY_COUNTRY}} ("we", "us"). Contact: {{SUPPORT_EMAIL}}.
Digistore24 is a separate, independent controller for checkout and payment data. When you buy, Digistore24 GmbH (St.-Godehard-Straße 32, 31139 Hildesheim, Germany), our authorized reseller and retailer of record, collects and processes your order and payment information (such as name, email, billing address, payment method and transaction details) under its own privacy policy, which is linked on the checkout page and available at digistore24.com. We never see or store your full card or bank details.
We do not ask for, and you should not send us, account numbers, Social Security numbers, credit reports or other sensitive financial documents. The worksheets in the guides are for you to fill in privately; we never receive them.
This website uses only the cookies and similar technologies needed for it to work (for example, to load pages and keep the site secure). We do not use cookies for targeted or cross-context behavioral advertising. Digistore24's checkout and order pages may set their own cookies — for example, to process the order, prevent fraud and attribute a sale to a referring partner — as described in Digistore24's privacy policy. You can block or delete cookies in your browser settings; some features may not work without them. If we add analytics in the future, we will update this policy first.
We share personal information only with service providers that help us run Steadyroot — Digistore24 (sales, payment, receipts and refunds), our website host and our email provider — and only as needed for those purposes, or when required by law. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
We keep order and support records for as long as needed to provide access and support, resolve disputes and meet legal and tax obligations, then delete or anonymize them. We use reasonable technical and organizational measures to protect your information, but no method of transmission or storage is completely secure.
Depending on your state of residence, you may have the right to:
Categories collected in the past 12 months (CCPA): identifiers (name, email, IP address); commercial information (products purchased); internet or network activity (server logs). Sources: you, Digistore24 and your browser. Purposes: those listed in section 3. Recipients: the service providers listed in section 5.
How to make a request: email {{SUPPORT_EMAIL}} with the subject "Privacy request" and the email address used for your order. We will verify your request by matching it to your order details and respond within the time required by law (generally 45 days). You may use an authorized agent, who must provide proof of your permission. For checkout and payment data held by Digistore24, please also contact Digistore24 directly. If you live outside the US, you may have similar rights under your local law (for example, the GDPR), and you may exercise them in the same way.
Digistore24 is based in Germany, and our service providers may process information in the United States, the European Union or other countries. Where required, appropriate safeguards are used for these transfers.
Steadyroot is intended for adults. This website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
We may update this policy from time to time. The "Last updated" date above shows when it last changed.
Privacy questions or requests: {{SUPPORT_EMAIL}} · {{COMPANY_NAME}}, {{COMPANY_ADDRESS}}, {{COMPANY_COUNTRY}}.
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